privacy policy & data protection act

The information we need and how we use it

When you order, we will require your name, e-mail address, credt / debit card number and card expiry date. Without this information we will not be able to process your request or notify you of acceptance of your order. A contact telephone number is also required so that we may contact you urgently if there is a problem with your order. We may, unless you advise us otherwise pass this information to our couriers or other agents in case they need to contact you to arrange the processing or delivery of your order.

When you register with us you can select whether you would like to be sent notification of special offers, promotions and other correspondence from us via email. If you would like to receive these notifications you must select the tick box on the registration page. If you leave the box unchecked you will not receive mailings from us please send an email to contact@wellnesstrading.co.uk and we will remove your email address from our records.
Internal Confidentiality Within Wellness Trading Ltd

Within Wellness Trading Ltd we protect your privacy in 3 ways:

Access to customer account information is limited to those who need access for the performance of their job.

We use full login and password controls on our sales control system.

Confidentiality and database access controls are reviewed periodically and updates as required to further protect your personal data.

Your Rights if, for any reason, you are unsure about the personal and account information we are holding in your name, please contact us. We will happily review your file and update the records if required. You can contact us by email, phone or fax.

Consent

Your use of this website signifies your consent to the collection, processing and use of personal information by us for the purpose of administering and dealing with your order or account, market research, processing your payments, credit reference checking and fraud protection and for marketing purposes as outlined above. Any changes to our privacy policy will be posted on this site so that you may ensure that you are fully informed of your rights and can notify us of any changes to your preferences.

Credit Card Security

We do not store your credit card numbers when you place an order, nor do we allow you to store this number in your account. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.