Privacy policy 

1.- Purpose     
The purpose of this personal data protection policy is to inform you of the way in which Mesoestetic UK and Ireland Ltd, and where applicable MESOESTETIC, obtains, processes and protects the personal data that you provide or we collect, in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (on the protection of natural persons with regard to the processing of personal data and on the free movement of such data) – General Data Protection Regulation, and other relevant regulations relating to the protection of personal data.  


2.- Data Protection Officer    
The controller of the personal data that you provide or that we obtain in other ways is Mesoestetic UK and Ireland Ltd (hereinafter, “Mesoestetic UK”), with VAT number 373622004, domiciled at Unit 11 Novus Park, Haig Road, Knutsford, Cheshire, WA16 8FB., email [email protected] and contact telephone 01625 529540. 

Likewise, in the event that you accept the box to receive advertising, which appears on the forms on this website, will also be responsible for the processing of your personal data MESOESTETIC E-COMMERCE, S. L. (hereinafter, “MESOESTETIC”), with C. I. F. B-66. 959. 370, domiciled at Calle de la Tecnología, 25, 08 840, Viladecans (Barcelona), email [email protected] and contact phone +34 93 325 20 30. 


3.- Platform Users, Clients and Potential Clients
Users are informed of the personal data that may be collected, their purpose and the legitimacy of their processing. 


  • Sensitive data: skin type.
  • Identification data: name, surname, identity number, address, city, country, postal code, date and place of birth.
  • Academic and professional data: profession, level of education, work experience, company name, type of health professional.
  • Contact details: email address, phone number.
  • Economic data: bank and financial details.



  • The purpose of the processing of your personal data is to guarantee the security of the service and to manage your queries, requests for information or complaints, through the Contact Form.
  • Participation through comments on social networks such as Facebook, LinkedIn, Twitter and Instagram.
  • Participation through comments on blogs.
  • The processing may also consist, provided that we have received prior and express consent by marking the Terms and Conditions of the MESOESTETIC Community, on the part of the user, in the receipt of communications, promotions of new products, company advertising, advertisements, newsletters, etc.


Mesoestetic UK and Ireland Ltd, and where applicable MESOESTETIC, may create a marketing profile based on the information provided. No automated decisions will be taken based on this profile. 

 In the event that the User registers on the Website through the social login, Mesoestetic UK and Ireland Ltd, and where applicable MESOESTETIC, will only access the User's personal data to which the User has consented when setting up access to the social network in question. Any information provided in connection with such social applications may be accessed by members of the relevant social network. Such actions shall be governed by the privacy policies of the service providers. Mesoestetic UK and Ireland Ltd, and where applicable MESOESTETIC, has no control over and is not responsible for such entities or their use of the User's information. 



  • Generally speaking, the legal basis that legitimates the processing of personal data by Mesoestetic UK and Ireland Ltd, and where applicable MESOESTETIC, is the fulfilment of legal obligations.
  • Some processing operations may also require the consent of the data subjects (receipt of communications, advertising, announcements, newsletters, etc. ). This consent must be given by a clear affirmative action and may be withdrawn at any time by the data subject.
  • Other processing is based on the legitimate interest we have to manage and respond to your requests for information and requests in Mesoestetic UK and Ireland Ltd, and where applicable MESOESTETIC,as well as to know your assessment of our services and operations, or to send you communications of interest to you about the contracted services. 


4.- Personal data collection and recording of processing 

Mesoestetic UK and Ireland Ltd, and where applicable MESOESTETIC, processes your personal data in a lawful, fair and transparent manner and limiting the purposes for which they were collected. 

The personal data collected from the data subject are incorporated into the processing operations owned by Mesoestetic UK and Ireland Ltd, and where applicable MESOESTETIC, and are included in the Register of Processing Activities.  

These personal data will be treated confidentially and in a manner that ensures adequate security for the protection of these data. 


5.- Data transfer and International data transfer

We inform you that the data provided by you in the different forms on the website will be transferred to the manufacturer of the brand, MESOESTETIC, for the following purposes:

  • Regarding the contact form: To resolve queries issued through the contact form, whose competence or knowledge lies with the manufacturer of the brand or is related to the brand, MESOESTETIC.
  • Regarding the "work with us" form: To store data of users who make use of the "Work with us" section of the website in order to consider said candidate for other possible vacancies that fit their profile in any of the companies of MESOESTETIC, or its distributors.
  • With regard to product information request forms, stock availability notice or E-commerce: To obtain data from customers who purchase products through E-commerce, as well as from users who request product information or make use of the Stock Availability Notice service in order to carry out a market study, to know the public/target of the different products sold through this website, with the aim of improving the products offered and to be able to carry out broader internal marketing.


If we process personal data in a third country (i.e. outside the European Union (EU) or the European Economic Area (EEA)) or if this is done in the context of the use of third party services or if personal data is disclosed or transferred to third parties, MESOESTETIC guarantees the users of this platform that the transfer will only take place in the event of compliance with our (pre)contractual obligations, on the basis of your consent, on the basis of a legal obligation or on the basis of our legitimate interests.  

Furthermore, MESOESTETIC guarantees that the special requirements of Art. 44 et seq. of the GDPR are complied with in any case. This means that the processing is carried out on the basis of special safeguards, namely the officially recognized establishment of an EU-equivalent level of data protection and the fulfillment of officially recognized special contractual obligations (so-called "standard contractual clauses"). 

6.- Data Storage 

In general, the personal data processed by Mesoestetic UK and Ireland Ltd, and where applicable MESOESTETIC, shall be kept for the time necessary to fulfil the purpose for which they were collected, considering the deadlines set out in the regulations in general and specifically in Act 10/2001 of 13 July and Decree 13/2008 of 22 January, without prejudice, where appropriate, to making them available to the competent authorities or to respond to claims. In this case, the data will be kept blocked until the end of the limitation period, at which time they will be deleted. 


7.- Confidentiality 

Mesoestetic UK and Ireland Ltd, and where applicable MESOESTETIC, guarantees, under the terms established in the current legislation, that it will use the personal data of users confidentially, and that it has adopted the appropriate technical and organisational security measures in its facilities and systems. This protection covers everything related to the collection and use of the information provided via the Internet. 

We therefore undertake to maintain and apply the necessary levels of security, considering the state of technology, the category of data stored and the risks, to protect your personal data from accidental loss and unauthorised access, processing or disclosure, and not to disclose the information unless this is strictly for the performance of an order or in order to comply with a legal obligation. In short, to treat your data in accordance with current legislation on data protection. 
Mesoestetic UK and Ireland Ltd, and where applicable MESOESTETIC, provides users with the appropriate technical resources so that, prior to providing their personal data, they can access the privacy policy notice or any other relevant information and, if necessary, give their consent for their personal data to be processed. 


8.- Data Protection Rights 

The data subject may exercise his/her rights of access, rectification, cancellation, portability, limitation and opposition by writing to the e-mail [email protected] , indicating as reference "RGPD rights", and here applicable to the e-mail [email protected].

Access to your Personal Data: It is the right to request and obtain information about your personal data facilitated in this website, as well as the processing done on them, for what purpose and for what specific uses.  

Right of rectification: This is the right you have to rectify your personal data when they are incorrect or incomplete. 

Right of cancelation (right to forget): This is the right you have to ask for access to your personal data to be suppressed when it is inappropriate, excessive or unnecessary, when it is kept for a longer period than is appropriate or when it is contrary to the Regulation.  

Right of opposition: This is the right you have to request that no processing of your personal data be carried out.  

Right of limitation: It is a right to mark your personal data kept by Mesoestetic UK and Ireland Ltd, and where applicable MESOESTETIC, in order to limit the processing in the future.  

Right to data portability: This is the right to receive the personal data you have provided to Mesoestetic UK and Ireland Ltd, and where applicable MESOESTETIC, in a structured, commonly used and machine-readable format, and to transmit them to another controller, if the processing is based on consent or a contract or if it is done by authorized means. 

Right not to be subject to automated individual decisions: This is the right not to be subject to a decision based solely on automated processing of data, including profiling, which produces legal effects on you or significantly affects you.  

In Exercise of right GDPR, you will find all the information to be able to exercise rights.  

You also have the right to lodge a complaint with the competent supervisory authority at any time about the processing of your personal data. 


9.- Purchase online. E-commerce 

We inform users that this website has an e-commerce section where Mesoestetic UK and Ireland Ltd sells products online. Personal data will be requested from the user for the registration and execution of the purchase. You will also be adequately informed at the time of purchase of the data to be provided, as well as of the legal basis for the processing of your data. All this can be found in our General Terms and Conditions of Contract. 


10.- Changes to our notice 

If we change the way we process Personal Data, we will update this Policy and the corresponding Privacy and Data Protection Legal Notice. We reserve the right to make changes at any time to our practices and to this Policy, so we encourage you to check back frequently for updates or changes. 


11.- Further information 

We will be happy to provide you with more information about how we protect and use your personal information. Please contact us at the following email address [email protected] and here applicable to the e-mail [email protected].


12.- Klarna’s payment methods 

In order to offer you Klarna’s payment methods, we might in the checkout pass your personal data in the form of contact and order details to Klarna, in order for Klarna to assess whether you qualify for their payment methods and to tailor those payment methods for you. Your personal data transferred is processed in line with Klarna’s own privacy notice.